FAQ

WHAT IS THE DIFFERENCE BETWEEN WHEY- AND CASEIN PROTEIN?

Both whey protein and casein are protein fractions from cow’s milk. With approx. 80% casein is the main component of cow’s milk protein. Casein functions as a ‘slow absorbing protein source’, and gets absorbed by the body over several hours. In comparison to this is whey protein, which counts as part of the ‘fast protein sources’. This means the body can absorb and metabolise it faster.

WHAT ARE GOOD NUTRITION TIPS TO HELP BUILD FAT FREE MUSCLE MASS?

1. Be sure to nail your protein and calorie goals 2. The right protein intake is crucial. Choose high quality protein source like eggs, (low-fat) dairy products, lean meat (e.g. poultry) fish and soy products (e.g. tofu, soy drink). Maintain a good spread of protein intake over the day. Include the right amount of high-quality protein at breakfast, lunch, dinner, snacks and immediately after training sessions. To support muscle building and overnight recovery after resistance exercise, an additional protein serving just before bed might be right for you. 3. Eat as natural/clean as possible. Convenience foods (e.g. packet soup, fast food) should be avoided. Instead wholesome, nutrient-dense foods such as plain yoghurt without added sugar, whole grain instead of white flour, home-made salad dressings with virgin olive oil, lemon juice and fresh herbs instead of ready-made salad dressing should be preferred.

IS A HIGH PROTEIN INTAKE HARMFUL?

Currently there is no upper limit for daily protein intake, due to insufficient data, according to the European Food Safety Authority (EFSA). However, a high protein intake of 1.7g of protein/kg bodyweight per day is classed as uncritical and safe for healthy adults, according to EFSA.

CAN I STILL USE DYMATIZE PRODUCTS AFTER THE BEST BEFORE DATE (BBD) HAS PASSED?

The best before date represents the date during which food or a product (if stored correctly) can be consumed without any noticeable or essential changes to the taste or quality, or with any risk to health. As this is a best before date, and not an expiry date, it is possible that the product could still be suitable for consumption after the stated date. However, as manufacturers we can not guarantee the quality of our products if they are consumed passed their best by date. The expiration of the best before date cannot only affect the taste, appearance and the microbial decay of food, it can also affect its effectiveness.

WHY CAN’T I FIND CERTAIN FLAVOURS HERE THAT I CAN FIND THE USA?

The fact that certain flavours aren’t available here is based on the regional differences in taste preferences, which were determined through numerous market research studies. As a result, it might be possible that certain flavours cannot be found in your region, but are available in the USA.

HOW CAN I TELL WHETHER A CERTAIN ALLERGEN (E.G. LACTOSE, GLUTEN) THAT I NEED TO AVOID DUE TO AN INTOLERANCE OR ALLERGY IS PRESENT IN ONE OF THE PRODUCTS?

We as a company are obliged by law (according to the Food Information Regulation) to clearly label the most common allergens in the list of ingredients of products, and to (visually) highlight them if they are included as ingredients. In addition, Dymatize voluntarily declares potential traces of allergens. Should you have any further queries about the topic of allergens, please contact: nutritionteam@dymatize-athletic-nutrition.com

WHAT ARE THE QUALITY STANDARDS OF DYMATIZE?

Satisfied customers are the uppermost aim of our quality policy. All our products undergo thorough microbiological and sensory tests before they leave our company. If a product does not meet the prescribed quality criteria, it never even reaches the costumer. Of course we also pay attention to the selection of raw materials. As a result we only use raw materials that fulfil the highest standards in quality, functionality, as well as sensory technologies and microbiology.

WHERE CAN I BUY DYMATIZE PRODUCTS?

You can find Dymatize products in all good sports nutrition shops, Bodyshops, select gyms and online shops.

I WOULD LIKE TO ADD DYMATIZE PRODUCTS TO MY PRODUCT RANGE AS A RETAILER. HOW DO I GO ABOUT THIS?

We are happy that you’re interested in Dymatize and our products. We are always searching for dedicated partners that live according to our motto and help represent our brand. Please send us an email with your request and your business information (name, address, telephone number, and email address) to the following address and we’ll get in contact with you: info@dymatize-athletic-nutrition.com

IS THE SMALL HOLE IN THE WHITE SEAL OR INTERMEDIATE COVER OF OUR TUBS NORMAL OR IS THIS A FLAW/DEFECT?

The small hole in the white intermediate cover of our products is not a quality flaw – this hole (also called pinprick) is needed here. It ensures resistance of the seal towards high pressure differences (pressure equalisation). This prevents a contraction or bursting of the tub. Currently the pinprick is present in all Dymatize tubs.

FEEDBACK AND CRITICISM ABOUT DYMATIZE EUROPE

As we strive to continuously improve, we value the opinions of our athletes! Therefore, we are very happy to receive positive, as well as critical feedback. You would like to write to us about your opinion about a product? Please contact: info@dymatize-athletic-nutrition.com